Help
Frequently Asked Questions
Shedd’s Website is easy to navigate and search. If you have a specific question about your visit, you’ll probably find the answer below.
How much does it cost to visit Shedd Aquarium? Are there discount days? Are there different tickets for different exhibits?
See Ticket Prices.
Can I buy tickets to Shedd Aquarium on line?
Yes. Go to Buying Tickets On Line.
Is there something special to see or do on the day of my visit?
Before you visit, explore our plan a visit section for our daily programs and special events or activities. You don't want to miss an opportunity to hear a story, touch a tarantula, or make a great craft to take home. Daily event schedules are also posted in the aquarium's foyer.
What's the best time to arrive at Shedd?
Arrive early — Shedd is a popular place, and it can get crowded, especially on weekends, in the summer and on holidays. Sunday mornings, when the aquarium is least crowded, are a great time for relaxed, family visits.
Do exhibits ever sell out?
Yes, some exhibits may sell out early in the day during busy seasons (especially on weekends, in the summer and on holidays). Purchase tickets in advance to make sure you get in and to avoid waiting in line.
Should I try to see everything in one day?
There is a lot to see here! Instead of trying to rush through all the exhibits in one day, consider buying a membership so that you can come back often. You might also want to check out our self-guided tours to help you sample Shedd. Try a new one each time you visit!
How long should I plan for my visit?
The average visit takes 3 hours.
What and when are discount days?
On Shedd's Community Discount Days, general admission is free. See the schedule under Discounts. Community Discount Days are sponsored by Ford Motor Company Fund.
Do you have lockers?
The aquarium provides coin-operated lockers for guests to store coats and other items when visiting. We cannot be responsible for packages or luggage that will not fit in one of our lockers.
Can I take pictures?
Yes, but for the animals’ safety and comfort, please turn off your flash. No tripods are allowed.
Is there handicapped parking?
The small parking lot between Shedd and the Field Museum offers reserved handicapped parking, as does the Soldier Field north garage. Shedd's bus turnaround, on the south side of the aquarium, is a convenient drop-off point, close to the accessible entrance, for those traveling with a driver.
Can I rent a wheelchair?
Wheelchairs are available for free checkout on a first-come, first-served basis with appropriate identification and a credit card for deposit. Ask at the information desk.
Can I rent a stroller?
No stroller rental is available.
Where can I eat while visiting Shedd?
You can choose from the casual Soundings Café, the quick Bubble Net food court, or, especially for kids, the Deep Ocean Café in Polar Play Zone. Check out Dining at Shedd.
Can I bring a brown-bag lunch?
Yes. The vending area at the ground-level entrance has tables and chairs. You can purchase snacks and bottled beverages here.
Is there a nursing area?
Yes, we have a small designated nursing area. Ask a guest services representative to direct you to the location.
Can you answer a question about my aquatic pet?
We can’t take individual inquiries, but we can suggest resources to help you find an answer.
I’d like to work/volunteer/intern at Shedd — where do I start?
Visit our Working at Shedd page for career and volunteer opportunities at Shedd.
Can I have my wedding reception (or other special event) at Shedd?
Yes. Visit our Plan an Event page.
Where can I find information about the animals that live at Shedd Aquarium?
You can Explore by Animal.
Whether you're arriving by car, bus, or cab, check for high-traffic days and special events on the Museum Campus.
Not sure where to go and what to see? We’ve put together some "Fun Finds” self-guided tours to help you sample Shedd. Try a new one each time you visit!
